📣After logging in to the website, there is a 💬quick entry in the lower right corner, where you can check: order progress💡｜product information｜product price💰If you have any questions, you can get answers directly and also provide you with simple, easy-to-use and fast methods. Answer 🏅
Automating customer service to provide a further customer service experience can build trust. The message is not for promotion, but to provide practical information. Examples could be: New customer welcome message Order confirmation Office hours have passed Notification Customer service survey Invitation Expired payment notification
Sales staff can contact customers through automated messaging functions and follow up in less time. Examples could be: Automatically acknowledge or remind meeting times New product news introductions Automatically remind e-commerce customers of products previously in their shopping carts Send electronic invoices
Sending very personal messages to customers can be as simple as addressing the customer by name, or sending out corresponding information according to the customer's different sales journeys (Customer Journey). This means posting the right message at the right time, so that customers can be satisfied every time. Your brand will always come to mind (Top of mind).
Examples could be: Limited time birthday offers New product news releases Latest article recommendations Apply for a discount: Please enter 1 for reply
[Request wholesale price list] 1 piece dropshipping, Hong Kong registered supplier physical store has sufficient supply
General Overview We are a professional cross-border e-commerce company with rich cross-border channel resources, complete varieties, and price advantages. We currently have offices in Hong Kong and Shenzhen. We have a stock warehouse with sufficient supply and a complete logistics system. We currently cooperate closely with many domestic e-commerce teams, seamlessly connect with partners, and support drop shipping.
