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基因港® 艾沐茵® 12000 (GeNAD+® Pro-Max 12000) GeNAD+® 研發專利 0.3 kg
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基因港 | SKU:
tai5022
HK$799.00
$1,099.00
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基因港® 艾沐茵® 12000 (GeNAD+® Pro-Max 12000) GeNAD+® 研發專利 is backordered and will ship as soon as it is back in stock.
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1. Delivery arrangements | Freight calculation | Delivery countries
Under normal circumstances, after the order is confirmed and the payment is successful, we will arrange delivery within 1-2 working days, and then deliver it via the courier company.
The following is the delivery flow chart for domestic orders:
2. Analyze orders
If the goods ordered exceed the regulations or requirements of the shipping destination, including but not limited to quantity, weight or order total, we will automatically split the order into smaller packages or send them on different days to comply with relevant regulations. The tracking number of your package will be notified to you via email
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After receiving your order, our company will process the shipment as soon as possible to ensure that you receive the purchased products as soon as possible. However, delivery time may be affected by factors such as import laws, delivery methods, shipping arrangements, weather, emergencies, local holidays or festivals in individual regions. All listed delivery times are estimated delivery times, and we are not responsible for any damage or loss caused by delivery delays due to customs policies or tariffs. The company's office hours are Monday to Friday, 9 am to 1 pm and 2 pm to 6 pm, Hong Kong time, except Hong Kong public holidays. Orders placed from Monday to Friday will be processed and shipped within three working days; orders placed on Saturdays, Sundays and public holidays will be processed and shipped on the following working days. In order to protect the safety and interests of customers shopping on this website, first-time shopping orders require repeated verification of credit card information with the bank before shipment. Therefore, the delivery time of your order may be longer than that of normal orders. During this period, you can log in to "My Account" to check the order processing status.
6. Undeliverable order issues
6.1 All items once ordered are non-returnable, exchangeable or refundable. In case of any dispute, our company reserves the right of final decision. If the order cannot be delivered due to factors such as wrong delivery address, wrong postal code, no one to receive it after multiple deliveries, exceeding the personal annual transaction amount, etc., the goods cannot be cleared for customs and/or the recipient refuses to accept the package, etc. , 20% of the total order amount will be deducted as a handling fee when refunding. We can re-ship the returned package, but you will need to pay the re-shipping fee again.
6.2 All packages returned to the Hong Kong warehouse due to problems must be re-sent within 90 days. Our company will notify the customer using the contact information provided by the customer (including phone number or email). The customer is responsible for contacting us for further processing, otherwise All items will be considered scrap and will be handled by our company without any objection from the customer or purchaser.
6.3 In accordance with customs policies, the orderer's identity information needs to be authenticated by real-name authentication. Some packages may need to provide ID or passport photos for customs clearance. If the customer or purchaser fails to provide the relevant ID card or passport for authentication, If the package cannot be delivered due to the photos, the order will not be returned or refunded.
7. Shipping and customs duties in mainland China
7.1 According to the "Notice on Tax Policies for Cross-border E-commerce Retail Imports", starting from April 8, 2016, the identity information of the purchaser (orderer) of cross-border e-commerce retail imported goods needs to undergo real-name authentication. Therefore, the recipient The name must be the same as the Chinese name shown on the ID card or passport.
7.2 There is an upper limit on the purchase amount of cross-border e-commerce retail imported goods for personal use. The single transaction amount cannot exceed RMB 5,000, and the annual transaction amount for individuals cannot exceed RMB 26,000. When your single purchase amount exceeds RMB 5,000, this website will prompt you to remind you; and when you confirm your order, it means that you have understood your personal annual transaction limit. All orders exceeding the transaction limit of cross-border e-commerce retail imported goods for personal use may result in delays in customs clearance. The company is not responsible for any damage or loss caused by delivery delays due to customs policies or tariffs. responsibility.
基因港® 艾沐茵® 12000 (GeNAD+® Pro-Max 12000) GeNAD+® 研發專利
HK$799.00
$1,099.00
Unit price
/
Unavailable
Up to 27% off
Description
Description
🧬 Q&A 產品解說 · 基因港 艾沐茵 12000（GeNAD+® Pro-Max）
📌 GeneHarbor · NMN 入門級劑量 · 全酶法專利 × 99.9% 純度 · 60粒 / 香港製造
📌 1. 這產品懶人包一文睇晒 核心
基因港 艾沐茵 12000（GeNAD+® Pro-Max），係基因港（香港）生物科技旗下NMN 系列中劑量最低、定位最入門嘅版本，產地中國香港。根據中國國際進口博覽會（進博會）官方展品資料，香港60粒裝版本每粒含 200mg β-煙酰胺單核苷酸（β-NMN），純度標示 99.9%，每瓶總含量 12,000mg。NMN 係 NAD+ 最直接嘅前體，聲稱可快速穿透細胞膜，補充隨年齡下降嘅 NAD+ 水平。產品採用基因港自主研發嘅全酶法生物催化專利技術，無化學殘留。HKTVmall 基因港官方店單瓶優惠價 HK$882（節省 HK$18），設三瓶／六瓶大優惠。惟必須如實指出：2020年中國網報道曾有消費者服用艾沐茵約一個月後確診「藥物性肝功能損害」，同時報道質疑基因港宣稱嘅 FDA GRAS 認證真實性，後續經濟日報／環球網跟進調查亦指該「認證」僅為第三方商業機構嘅自我聲明文件，與 FDA 官方無關。產品官方定位細胞級抗衰，列出功效包括修復DNA、美肌逆齡、調節睡眠、改善代謝、增強免疫力，適合睡眠品質不佳、經常加班熬夜、免疫力較差、想由低劑量開始嘗試 NMN 嘅人士，但肝功能異常者、孕婦、哺乳期婦女及未成年人並不適用。
⚠️ 重要安全警示（必須閱讀）：
- 肝損傷報道：2020年中國網報道，浙江平湖市一名消費者在服用基因港艾沐茵約一個月後，出現「臉色發黃、尿液發黃」，經平湖市中醫院檢查確診為「藥物性肝功能損害」，該消費者稱除艾沐茵外從未服用其他藥物[reference:0]。
- FDA認證爭議：基因港宣稱嘅「FDA標準GRAS認證」，在 FDA 官方數據庫中未能查到對應記錄；經濟日報／環球網調查指基因港提供嘅證明文件僅由商業機構 NutraSource 出具，與 FDA 官方無關，FDA 亦不會向企業發出「FDA證書」[reference:1][reference:2]。
- 肝功能異常者不建議使用：有健康科普資料明確指出，肝功能異常者缺乏安全性數據，不推薦使用。
🛡️ 官方宣稱嘅核心賣點（僅供參考，安全性爭議見上）：
- 🧬 每粒 200mg β-NMN（99.9%） — 系列中最低單粒劑量，適合由低劑量開始、逐步調整
- 🔬 全酶法專利技術 — 香港科學園研發背景，聲稱無化學殘留、穩定性更高
- 🏭 GMP+FSSC 國際雙認證 — 自有工廠生產（但 FDA GRAS 認證真實性受質疑）
- 📦 60粒裝 · HK$882 — 系列中價格最低，每日1–3粒按年齡調整，設大優惠
📌 2. 這產品是甚麼？
艾沐茵 12000 係基因港 NMN 系列中劑量最低嘅入門版本，官方定位「細胞級抗衰」。品牌由前香港中文大學生物化學系教授王駿創辦，總部位於香港科學園，以全酶法技術量產 NMN 聞名。HKTVmall 頁面列出嘅官方功效包括：修復 DNA、美肌逆齡、調節睡眠、改善代謝、增強免疫力，適合睡眠品質不佳、經常加班熬夜、免疫力較差、欲提升腦力與專注力、渴望保持青春活力人士[reference:3]。
產品嘅設計邏輯與同系列其他版本一致，差別在於單粒劑量：
- ⚡ NAD+ 補充 — 入門劑量：NMN 係 NAD+ 直接前體。進博會官方展品資料明確標示，香港60粒裝每粒含 NMN 200mg，每瓶總含量 12,000mg[reference:4][reference:5]。官方稱可快速穿透細胞膜，補充體內遞減嘅 NAD+ 水平。
- 🧬 細胞路徑 — 官方宣稱：提升 NAD+ 後，聲稱有助激活 Sirtuins 長壽蛋白家族、為線粒體供能提供原料、參與 DNA 損傷修復、調節氧化應激平衡[reference:6]。
- 🔬 全酶法工藝：以酶催化取代化學合成，品牌聲稱純度達 99.9%、無化學殘留、穩定性更高[reference:7][reference:8]。
📌 一句總結：如果你從未服用過 NMN、或者想以最低成本及最低劑量開始觀察身體反應，12000 係系列中最審慎嘅起點。但必須在充分了解肝損傷報道及 FDA 認證爭議嘅前提下，自行衡量風險，並優先諮詢醫生。
📌 3. 這產品副作用 / 注意事項？
這是本頁面最重要的部分。與同系列其他型號一樣，艾沐茵 12000 面對嘅安全性爭議並非理論層面，而是有具體嘅不良事件報道及監管疑點。以下資訊必須如實呈現：
| 注意事項 | 說明 |
|---|---|
| 🚨 藥物性肝損傷報道 | 2020年中國網報道，浙江平湖市柴先生在服用基因港艾沐茵約一個月後，出現臉色發黃、尿液發黃，經平湖市中醫院檢查確診為「藥物性肝功能損害」，柴先生稱除艾沐茵外從未服用其他藥物[reference:9]。 |
| 🚫 肝功能異常者禁用 | 健康科普資料明確指出，肝功能異常者缺乏安全性數據，不推薦使用。如果你本身有肝功能問題、或曾有肝臟相關疾病，不應服用。 |
| 📄 FDA GRAS 認證爭議 | 基因港長期宣稱產品獲「FDA標準GRAS認證」，但中國網及經濟日報／環球網調查均指出，在 FDA 官方數據庫中未能查到基因港嘅對應記錄；基因港提供嘅文件僅由商業機構 NutraSource 出具，與 FDA 官方無關。FDA 不會向企業發出「FDA證書」，其徽標不得用於暗示官方認可[reference:10][reference:11]。 |
| ⏳ 不建議長期不間斷服用 | 有資料建議連續使用8週後應暫停並評估身體反應，長期不間斷補充嘅安全性數據尚不充分。 |
| 🚫 禁忌族群 | 未成年人、孕婦、哺乳期婦女、重疾患者缺乏安全性數據，不推薦使用。基因港官方產品頁及小紅書相關資訊均列出呢幾類人士為不適合族群。 |
| 💊 正服藥 / 患病 | 如果正服用處方藥物，或患有長期病患、正在接受醫學治療，服用前必須諮詢醫生或專業人士。 |
| ⚕️ 保健食品性質 | HKTVmall 基因港官方店明確標示：「所有產品為日常生活保健食品而非醫藥用品，無醫療功效」，且沒有根據《藥劑業及毒藥條例》或《中醫藥條例》註冊，不供作診斷、治療或預防任何疾病之用[reference:13]。 |
| 📦 存放方式 | 存放於陰涼乾燥處，避免陽光直射及高溫，置於兒童無法觸及之處。HKTVmall 頁面顯示該批次到期日為 2027年9月28日[reference:14]。 |
💡 如果你仍決定服用，最低限度嘅風險管理建議：（1）服用前先驗肝功能，確認基線正常；（2）由每日1粒（200mg） 開始，觀察4–8週；（3）服用期間留意有冇臉色發黃、尿液深黃、疲倦、食慾下降等肝臟相關症狀，一旦出現應立即停用並就醫；（4）每8週暫停並考慮覆查肝功能。呢啲建議不能消除風險，只係將風險管理做到最基本。
📌 4. 這產品用法？
HKTVmall 基因港官方店提供咗按年齡劃分嘅建議用量，適用於包括 12000 在內嘅 NMN 系列：
🔹 官方建議用量（HKTVmall 基因港官方店）
- 40歲以下：建議每日 1粒（200mg）。
- 40–60歲：建議每日 2–3粒（400–600mg）。
- 60歲以上：建議每日 3粒（600mg）。
- 服用時間：建議每日早／午餐後以溫水服用。請勿超過每日建議用量[reference:15]。
🔹 使用要點（結合安全考量）
- 💡 60粒裝嘅服用天數：每日1粒約2個月；每日2粒約1個月；每日3粒約20日。若按官方建議，40歲以下用家一樽約可用2個月，每日成本約 HK$14.7，屬系列中最低。
- 💡 關於「每粒200mg」嘅說明：進博會官方展品資料明確標示香港60粒裝每粒含 NMN 200mg[reference:16][reference:17]。惟市場上亦有其他規格（例如80粒裝、每粒150mg）流通，選購時應以產品包裝上嘅成分標示為準，並確認粒數及每粒含量。
- 💡 與同系列其他版本嘅劑量對比：18000（300mg/粒）、24000（推斷400mg/粒）、30000（推斷500mg/粒）。12000 嘅 200mg/粒 係最低單粒劑量，適合由低起步、逐步觀察耐受性。
- 💡 週期性暫停：如決定服用，建議每8週暫停1–2週，並利用暫停期觀察身體反應、考慮是否需要覆查肝功能。
📌 5. 這產品香港價錢？
基因港 艾沐茵 12000 60粒嘅香港參考價如下：
HKTVmall（基因港官方店 · 單瓶優惠） HK$882.00
HKTVmall 標示節省 HK$18.00
三瓶／六瓶大優惠 平均單價較低，建議直接查詢
同系列 18000 Pro-Max（60粒·300mg/粒） HK$1,224.00
同系列 24000（60粒·推斷400mg/粒） HK$1,688.00
同系列 30000（60粒·推斷500mg/粒） HK$1,984.00
（以上為搜尋時 HKTVmall 基因港官方店頁面顯示嘅價格。12000 版本單瓶優惠 HK$882，標示節省 HK$18；18000 Pro-Max HK$1,224；24000 版本 HK$1,688；30000 版本 HK$1,984。實際價錢以各零售點最新標示為準。）
⚠️ 價錢提示：12000 版本嘅單瓶價格（HK$882）屬系列中最低，反映其入門級劑量定位。如果以每日1粒（200mg/日）計算，每日成本約 HK$14.7；如果按 40–60 歲建議每日2–3粒，每日成本則升至 HK$29–$44。三瓶／六瓶大優惠可進一步降低平均單價。由於 12000 嘅單價及每日劑量都係系列中最低，如果你對 NMN 類產品仍持觀望態度、或者想以最低成本先觀察身體反應，呢個版本嘅財務風險相對較細。但必須重申：價格低唔代表安全性風險低，肝損傷報道及 FDA 認證爭議同樣適用於呢個版本。
📌 6. 這產品和另一款產品分別？
艾沐茵系列嘅核心差異在於劑量分檔，配方均以單一 NMN 為主。以下將 12000 與同系列最常比較嘅 18000 並列，同時說明其作為入門版本嘅定位：
🔹 場景一：艾沐茵 12000（入門）vs 18000 Pro-Max（旗艦平衡）
| 比較項目 | 艾沐茵 12000（呢款） | 艾沐茵 18000 Pro-Max |
|---|---|---|
| 每粒 NMN | 200mg（60粒×200mg=12000mg） | 300mg（60粒×300mg=18000mg） |
| 定位 | 系列中最低劑量、入門級 | 旗艦級，平衡劑量與性價比 |
| HKTVmall 單瓶價 | HK$882 | HK$1,224 |
| 每日成本（以每日1粒計） | 約 HK$14.7 | 約 HK$20.4 |
| 適合場景 | 初次嘗試 NMN、預算優先、或想由最低劑量觀察耐受性 | 已有明確抗衰需求、想由 300mg/日 標準劑量起步 |
💡 點揀：如果你從未用過 NMN、或者對相關安全爭議有疑慮，12000 嘅低劑量及低單價，係風險管理上最審慎嘅起點——即使決定停用，損失亦相對有限。如果你已了解 NMN 類產品、並希望由 300mg/日 呢個較多科研涵蓋嘅劑量開始，18000 會係更直接嘅選擇。從 12000 開始，觀察4–8週耐受良好後，再考慮是否升級至 18000，係比直接跳至高劑量更穩陣嘅做法。
🔹 場景二：艾沐茵 12000（60粒·200mg/粒）vs 市場上其他 80粒裝 NMN12000 規格
| 比較項目 | 香港60粒裝（進博會官方資料） | 其他80粒裝規格（如小紅書／Google購物所示） |
|---|---|---|
| 規格 | 60粒／瓶 | 80粒／瓶 |
| 每粒 NMN | 200mg | 150mg（部分標示） |
| 總含量 | 12,000mg（60×200mg） | 12,000mg（80×150mg） |
| 每日用量參考 | 官方年齡分段：40歲以下1粒、40–60歲2–3粒、60歲以上3粒 | 部分頁面標示：每天1–2次，每次1–2粒 |
💡 說明：呢個對比反映「艾沐茵12000」唔同渠道可能有唔同規格。香港消費者在 HKTVmall 官方店買到嘅60粒裝，每粒劑量較高（200mg）；而其他市場流通嘅80粒裝，每粒劑量較低（150mg）但粒數較多。兩者總 NMN 含量同為 12,000mg，但每粒吞服嘅劑量唔同。選購時務必以包裝上嘅「每粒含量」及「粒數」為準，唔好只睇「12000」呢個總數，亦應優先選擇官方或授權渠道，以確保規格與標示一致。
📌 7. 這產品適合邊啲人？
官方列出嘅適合對象如下（惟必須同時考慮上述安全警示）：
- ✅ 從未服用過 NMN、想由最低劑量開始觀察身體反應嘅人士 — 12000 嘅 200mg/粒 係系列中最低，適合以最小風險起步。
- ✅ 睡眠品質不佳、經常加班熬夜嘅高壓一族 — HKTVmall 頁面列出此為適合對象[reference:18]。
- ✅ 免疫力較差、希望長期保養 — 官方功效包括增強免疫力。
- ✅ 欲提升腦力與專注力、渴望保持青春活力 — 官方列出此為適合場景。
- ✅ 35歲以上、感到精力衰退，希望從細胞層面抗衰，但預算或風險承受能力有限 — 入門劑量配合最低單價，適合審慎起步。
⚠️ 以下人士不適合／必須先諮詢醫生（而且醫生很可能不建議使用）：
- 肝功能異常、曾患肝病、或肝功能指標不明 — 有明確嘅藥物性肝損傷報道，呢個族群屬最高風險。
- 未成年人、孕婦、哺乳期婦女、重疾患者 — 缺乏安全性數據，不推薦使用。
- 正服用處方藥物、患有重大疾病、或正在接受醫學治療。
- 對 NMN 科研及產品安全性有疑慮、或不願接受相關爭議風險 — 市場上有其他經更充分監管審批嘅保健選項可供考慮。
📌 8. 這產品成份有什麼？
根據進博會官方展品資料及 HKTVmall 頁面，核心成分如下：
🧬 核心活性成分（每粒）
- β-煙酰胺單核苷酸（β-NMN）200mg — 進博會官方展品資料明確標示香港60粒裝每粒含 200mg，純度 99.9%，採用全酶法生物催化工艺[reference:20][reference:21]。
🧴 膠囊及輔助成分
- 具體膠囊基質及輔料未在公開頁面完整列出。HKTVmall 頁面「成分」欄僅標示「β-烟酰胺单核苷酸」，選購時應以包裝上嘅完整成分表為準[reference:22]。
✅ 官方聲稱嘅品質背景（伴隨爭議）
- 香港製造（產地：中國香港）[reference:23]
- 全酶法專利技術 — 基因港自主研發，聲稱無化學殘留、穩定性更高[reference:24]
- GMP + FSSC 國際雙認證工廠[reference:25]
- FDA GRAS 認證 — 基因港長期以此宣傳，但中國網及經濟日報調查質疑其真實性，指文件僅由商業機構出具，與 FDA 官方無關[reference:26][reference:27]。
- 保健食品，沒有根據《藥劑業及毒藥條例》或《中醫藥條例》註冊，無醫療功效[reference:28]。
📌 溫馨提示（請仔細閱讀）：以上資訊綜合 HKTVmall 基因港官方店「艾沐茵 NMN12000」產品頁（單瓶優惠HK$882，到期日2027/09/28）、同系列 NMN18000／24000／30000 頁面、中國國際進口博覽會「艾沐茵12000」官方展品資料（每粒200mg、60粒/瓶）、中國網2020年9月9日報道《自製FDA證書、學術背景存疑的基因港山寨「長壽藥」致人肝損傷入院》、經濟日報／環球網2020年10月20日報道《基因港NMN產品艾沐茵被指FDA認證造假 創始人履歷存疑》及公開討論整理，僅供參考。本產品為膳食補充劑，無醫療功效，沒有根據《藥劑業及毒藥條例》或《中醫藥條例》註冊，不供作診斷、治療或預防任何疾病之用。本頁面如實呈現了與產品相關嘅肝損傷不良事件報道及監管認證爭議，目的係讓消費者在知情下作出決定，而非鼓勵或推薦使用。每個人的體質及健康狀況不同，NMN 嘅長期安全性數據仍在累積中。如果你正在懷孕／哺乳、患有肝臟或其他慢性疾病、正服用處方藥物，或對 NMN 科研及產品安全性有任何疑慮，服用前必須諮詢註冊醫生或藥劑師。產品價錢、到期日及包裝規格以各零售點最新標示為準。
📋 產品資訊一覽
功能（官方宣稱）：
NMN 膳食補充劑；聲稱補充 NAD+ 前體，支援細胞能量代謝、線粒體功能及 DNA 修復；官方列出功效包括修復DNA、美肌逆齡、調節睡眠、改善代謝、增強免疫力
官方賣點：
- 系列中最低劑量版本，每粒200mg NMN（純度99.9%），適合初次嘗試或由低劑量起步
- 全酶法專利技術，香港科學園研發背景
- GMP+FSSC 國際雙認證工廠（FDA GRAS 認證真實性受質疑）
- HKTVmall 單瓶優惠 HK$882（節省HK$18），設三瓶／六瓶大優惠
主要成分：
β-煙酰胺單核苷酸（β-NMN）每粒200mg，純度標示99.9%；每瓶60粒，總含量12,000mg；膠囊輔料詳見包裝
使用方法（HKTVmall 官方店）：
40歲以下：每日1粒；40–60歲：每日2–3粒；60歲以上：每日3粒。建議每日早／午餐後以溫水服用，請勿超過建議用量。
每瓶含量：
60粒膠囊（總 NMN 12,000mg；每日1粒約2個月，每日2粒約1個月，每日3粒約20日）
香港參考價：
HKTVmall 基因港官方店單瓶優惠 HK$882（節省HK$18）；三瓶／六瓶大優惠平均單價較低
產地：
中國香港
🚨 重大安全警示：
2020年中國網報道，有消費者服用艾沐茵約一個月後確診「藥物性肝功能損害」；FDA GRAS 認證真實性受質疑，調查指相關文件僅由商業機構出具、與FDA官方無關。肝功能異常者不推薦使用。未成年人、孕婦、哺乳期婦女、重疾患者不適用。建議連續使用8週後暫停並評估身體反應。服用前應諮詢醫生，並考慮先驗肝功能。如出現臉色發黃、尿液深黃、疲倦、食慾下降，應立即停用並就醫。
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Shipping instructions
Shipping instructions
1. Delivery arrangements | Freight calculation | Delivery countries
Under normal circumstances, after the order is confirmed and the payment is successful, we will arrange delivery within 1-2 working days, and then deliver it via the courier company.
The following is the delivery flow chart for domestic orders:
2. Analyze orders
If the goods ordered exceed the regulations or requirements of the shipping destination, including but not limited to quantity, weight or order total, we will automatically split the order into smaller packages or send them on different days to comply with relevant regulations. The tracking number of your package will be notified to you via email
The following is a flow chart for split orders:
3. Website security system
Please note that no system can be completely immune from intrusion, nor can any information provided on the Internet be completely secure. Therefore, the Company cannot guarantee the security of the information you transmit to the Company or receive from the Company over the Internet, but we will make every effort to protect the security of the information you provide.
4. Order shipping notification and order tracking
Our company will send a shipping notification email and SMS message to the email address and mobile phone number of the order that has been successfully confirmed for payment, detailing the delivery content, order tracking number and postal company's web link for your convenience. Track the progress of your order shipping online. If you cannot find the "Shipment Notification" email, please check the spam folder in your email or contact our company.
5. Shipping time
After receiving your order, our company will process the shipment as soon as possible to ensure that you receive the purchased products as soon as possible. However, delivery time may be affected by factors such as import laws, delivery methods, shipping arrangements, weather, emergencies, local holidays or festivals in individual regions. All listed delivery times are estimated delivery times, and we are not responsible for any damage or loss caused by delivery delays due to customs policies or tariffs. The company's office hours are Monday to Friday, 9 am to 1 pm and 2 pm to 6 pm, Hong Kong time, except Hong Kong public holidays. Orders placed from Monday to Friday will be processed and shipped within three working days; orders placed on Saturdays, Sundays and public holidays will be processed and shipped on the following working days. In order to protect the safety and interests of customers shopping on this website, first-time shopping orders require repeated verification of credit card information with the bank before shipment. Therefore, the delivery time of your order may be longer than that of normal orders. During this period, you can log in to "My Account" to check the order processing status.
6. Undeliverable order issues
6.1 All items once ordered are non-returnable, exchangeable or refundable. In case of any dispute, our company reserves the right of final decision. If the order cannot be delivered due to factors such as wrong delivery address, wrong postal code, no one to receive it after multiple deliveries, exceeding the personal annual transaction amount, etc., the goods cannot be cleared for customs and/or the recipient refuses to accept the package, etc. , 20% of the total order amount will be deducted as a handling fee when refunding. We can re-ship the returned package, but you will need to pay the re-shipping fee again.
6.2 All packages returned to the Hong Kong warehouse due to problems must be re-sent within 90 days. Our company will notify the customer using the contact information provided by the customer (including phone number or email). The customer is responsible for contacting us for further processing, otherwise All items will be considered scrap and will be handled by our company without any objection from the customer or purchaser.
6.3 In accordance with customs policies, the orderer's identity information needs to be authenticated by real-name authentication. Some packages may need to provide ID or passport photos for customs clearance. If the customer or purchaser fails to provide the relevant ID card or passport for authentication, If the package cannot be delivered due to the photos, the order will not be returned or refunded.
7. Shipping and customs duties in mainland China
7.1 According to the "Notice on Tax Policies for Cross-border E-commerce Retail Imports", starting from April 8, 2016, the identity information of the purchaser (orderer) of cross-border e-commerce retail imported goods needs to undergo real-name authentication. Therefore, the recipient The name must be the same as the Chinese name shown on the ID card or passport.
7.2 There is an upper limit on the purchase amount of cross-border e-commerce retail imported goods for personal use. The single transaction amount cannot exceed RMB 5,000, and the annual transaction amount for individuals cannot exceed RMB 26,000. When your single purchase amount exceeds RMB 5,000, this website will prompt you to remind you; and when you confirm your order, it means that you have understood your personal annual transaction limit. All orders exceeding the transaction limit of cross-border e-commerce retail imported goods for personal use may result in delays in customs clearance. The company is not responsible for any damage or loss caused by delivery delays due to customs policies or tariffs. responsibility.
International Shipping Tax Guide
International Shipping Tax Guide
Hong Kong is an independent customs territory, and many items are not required to pay customs duties when imported into Hong Kong. However, when you send mail from Hong Kong to other countries in the world, your mail may need to collect certain taxes according to the requirements of the local customs before it can be successfully delivered locally.
No matter which country in the world you are sending to, such as the United Kingdom, the United States, Japan, Canada, Taiwan, etc., here are some basic things you need to know about basic duties and taxes when sending international shipments.
How to calculate tariffs
- No matter what the items you are sending are, your mail must go through the import process, and the customs of the country of destination will determine whether taxes need to be paid and the amount of taxes that need to be paid in accordance with the law;
- Since all customs duties are determined by the customs at the destination, the details of the tax amount cannot be confirmed until the mail arrives in the recipient country.
- Customs usually determines the amount of tax and the customs clearance procedures to be carried out based on the place where the mail is sent, the value of the items in the mail, the purpose of the mail, the type and quantity of the items
- Mail items that are determined to be taxable by the customs at the destination must pay customs duties first before they can be cleared.
- When shipping through Taihopai-Mall, you can also handle everything from shipping progress, customs clearance documents to customs duties on the online platform.
Shipper's Guide to Duties and Taxes
When shipping internationally, the importance of understanding duties and taxes
| Calculate tariffs |
Regardless of whether the shipment is a gift or not, it must go through the import process, and the import process will be determined by the customs laws of the country of shipment. Shipments are cleared based not on their destination, but on their place of origin, value and quantity. Dutiable shipments are subject to customs duties, which are duties or taxes that are levied when goods are shipped across international borders.
The calculation of customs duties depends on the taxable value of the dutiable shipment. For the purposes of this calculation, the classification code of a dutiable shipment is called the unified classification code.
This system code has been developed by the World Customs Organization and is constantly evolving
| Who is responsible for paying? |
While account holders may pay for features, generally speaking, the recipient is responsible for paying duties and other taxes.
In this case, after the shipment is delivered, an invoice for customs duties and other taxes is issued to the customer, who pays the taxes on behalf of the recipient at the destination and pays a small administrative fee.
| Cross-border taxation |
Although some free trade zones exist around the world, customers shipping cross-border shipments are usually required to pay taxes on their shipments. Taxes are usually related to the economic policies of protective trade systems and trade restrictions between countries.
Only imported shipments are subject to tax, but export shipments are sometimes subject to tax.
Payment and security
Payment method
Our online payment processing is through "Stripe Payments" for on-site payments, supporting different currencies and payment methods to provide customers with a better online shopping experience. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard that all organizations that process payment card payments must adhere to
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優惠碼: -4040
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